Re: Telephonie Integration issue-ready/not ready grayed out

Hi, Tariq

I encountered once Grey out issue where suddenly new logon users could not use the Ready /Not Ready buttons. The reason was because system space ran out so that icm could not write the SAM traces in it.

So when the issue happen you may check:
- SMICM -> go to -> HTTP Server Cache -> Display    
whether you SAM entries were written

- If not, check dev_icm log for the errors regarding the missing polling entries. In my case, it showed

"No space left on device" and "Can't write resource" Also "IctCmWrite: write (92) failed. errno=28"

You may check as reference for your issue.

Tina